Sign #1: You're Doing the Same Thing Over and Over
Do you send the same "thanks for your inquiry" email 20 times a day? Manually copy info from forms into spreadsheets? That's automation territory.
Sign #2: Things Are Falling Through the Cracks
Leads don't get followed up with. Appointments get missed. Invoices go out late. This isn't a character flaw โ it's a systems problem.
Sign #3: You Can't Step Away
If taking a day off means nobody answers the phone, emails pile up, and new leads go cold โ you're the bottleneck.
Sign #4: You're Spending Money on the Wrong Work
If your hourly value is $100 and you spend 10 hours/week on admin tasks, that's $1,000/week on $15/hour work.
Sign #5: Your Competitors Are Pulling Ahead
If competitors respond to leads faster, offer 24/7 booking, and get reviews mentioning "quick response" โ the market is moving.
Where to Start
First: Lead capture and response
Second: Appointment management
Third: Follow-up sequences
Fourth: Internal operations